Privacy Policy
At Detailers Store ("we", "our", or "us"), accessible from www.detailersstore.co.in, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, shipping and billing address, and payment information.
- Order Information: Items purchased, transaction dates, shipping details.
- Technical Data: IP address, browser type, operating system, referring URLs, and browsing behavior.
- Communication Data: Messages, emails, or contact form submissions.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Facilitate payments via secure third-party gateways (e.g., Razorpay)
- Arrange shipping and delivery via partners like Shiprocket
- Respond to inquiries or customer support requests
- Improve website functionality and user experience
- Send order confirmations, tracking updates, and promotional content (with your consent)
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your data with trusted third parties to perform services on our behalf:
- Payment Gateways: Your payment data may be securely processed through third-party providers such as Razorpay. We do not store full card details on our servers.
- Shipping Partners: We use Shiprocket and similar services to deliver products to your address.
- Legal Authorities: We may disclose information if required to comply with legal obligations or respond to lawful requests.
4. External Links
Our website may contain links to our official social media pages (e.g., Instagram, Facebook, YouTube). We are not responsible for the privacy practices or content on these platforms. We encourage you to review their privacy policies when interacting with them.
5. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute data security.
6. Your Rights and Choices
- You can request access to, correction, or deletion of your personal data.
- You can unsubscribe from our marketing emails at any time by clicking the link in the email.
- You may disable cookies in your browser, but some website features may not function properly.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +91 8606560136