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Shipping and Delivery

At Detailers Store (operated by Autoteck Car Accessories), we aim to deliver your orders in a timely and secure manner. Please read the following policy to understand how shipping and delivery are handled.


Shipping Coverage

  • We currently ship only within India.
  • Orders are processed and shipped from Kerala.


Order Processing Time

  • Orders are typically processed and dispatched within 1–2 business days after payment confirmation (excluding Sundays and public holidays).
  • For Cash on Delivery (COD) orders, processing starts after internal confirmation.


Estimated Delivery Time

  • Delivery times range from 1 to 7 business days, depending on your location.
  • Remote or non-metro areas may take slightly longer.
  • You'll receive a tracking link via email or SMS once the order is shipped.


Shipping Partners

  • We use Shiprocket and their affiliated courier partners to handle deliveries.
  • Shipping is handled by trusted services to ensure timely and safe delivery.


Shipping Charges

  • Shipping charges (if any) will be displayed during checkout.
  • We may offer free shipping promotions from time to time, which will be clearly mentioned on the website.


Delivery Issues

  • If your package is delayed, damaged, or missing, please contact us within 24 hours of the expected delivery date.
  • If the outer packaging appears tampered with, please refuse to accept the delivery and contact us immediately.


Important Notes

  • Please ensure your delivery address and contact details are accurate at the time of placing the order.
  • We are not responsible for delays caused by courier services, natural disasters, or other external factors beyond our control.


Contact Us

For shipping-related inquiries, reach out to: