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Terms and Conditions

Welcome to www.detailersstore.co.in, the official website of Autoteck Car Accessories, a sole proprietorship based in Kerala, India. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases.


1. General

These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Detailers Store. By accessing our site, you confirm that you are at least 18 years of age and are legally capable of entering into a binding agreement.


2. Products and Orders

  • All products listed on the website are sold and fulfilled directly by Autoteck Car Accessories.
  • Product availability, descriptions, prices, and images are subject to change without prior notice.
  • Placing an order does not constitute a binding contract until it is confirmed by us.


3. Payment Terms

  • We accept payments via Razorpay (UPI, Net Banking, Cards, Wallets) and Cash on Delivery (COD) for eligible orders.
  • All prices are in INR and include applicable taxes unless stated otherwise.
  • Orders will only be processed upon successful payment authorization (except for COD orders).


4. Shipping and Delivery

  • We currently ship only within India.
  • Orders are typically processed and shipped within 1–2 business days.
  • Estimated delivery time is 1–7 days, depending on your location.
  • Shipments are handled by Shiprocket and other trusted courier partners.


5. Cancellation Policy

  • You may request order cancellation within 24 hours of placing the order by contacting us at:
  • Orders that have already been shipped cannot be canceled.


6. Return and Replacement Policy

We accept returns or replacements only under the following conditions:

  • Product is damaged, defective, or incorrect.
  • A video of the parcel being opened must be provided as proof.
  • You must notify us within 24 hours of receiving the product.

If the issue is found to be on our end (e.g., wrong or damaged item), we will cover the return shipping cost.


7. Warranty

  • Some of our car washing supplies come with a warranty or product guarantee, which will be clearly mentioned on the product page.
  • If no warranty is stated, the product is considered sold as-is.


8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or the purchase of products. Our total liability is limited to the amount you paid for the product.


9. External Links

Our website may include links to our official social media platforms (e.g., Instagram, Facebook, YouTube). We are not responsible for the privacy or content practices of those platforms.


10. Governing Law and Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of the courts located in Kerala.


11. Contact Information

For any questions or support, please contact us at: